Thinking about a home project can feel exciting… and a little overwhelming.
We get it — after 12 years of helping homeowners across Surrey, Middlesex, Berkshire, and West London, we’ve seen it all. From dream extensions and light-filled lofts to complete new builds, we know the questions that pop up (and the worries that sometimes keep you awake at night).
These FAQs are here to give you honest, experience-based answers — the same ones we share with clients over a coffee — so you can feel confident your project is in safe, capable hands from the very start.
Frequently asked
questions
After 12 years of doing this, we’ve learnt that every local authority has its own quirks. That’s why we have an ex-local authority planning consultant on our team who reviews every design before it’s sent in. We spot potential issues early, adapt the plans, and give you the best possible shot at getting approved first time — no nasty surprises.
Honestly? Jumping straight into design without checking if it’s even possible. We start with a highly accurate laser-measured survey, then talk you through what’s realistic for your home, your budget, and your planning situation. That way, you make informed decisions right from the start — and save yourself time, money, and stress later on.
Yes — because no two clients are the same.
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All-Inclusive: We take care of everything from first sketch to final approvals. You can just sit back and enjoy the process.
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Modular: You choose the bits you need help with, and we’ll step in where we can add the most value.
Either way, you get the same level of care, attention, and expertise.
We spend time getting to know how you live — whether that’s busy weekday mornings, Sunday baking sessions, or kids running in and out of the garden. Then we design spaces that feel natural, flow well, and make the most of every inch. You’ll even be able to ‘walk through’ your new home in virtual reality before it’s built, so you can check it feels right for you.
Before your builder starts, we’ll get everything lined up — from detailed building regulation drawings to structural calculations and Thames Water build-over agreements if needed. If you already have builders in mind, we’ll review their quotes with you so you can feel confident you’re starting on the right foot.
Yes — and we love it when clients bring us in early for this. We can think about your finishes, lighting, and built-in storage right alongside the architectural plans. That way, the inside and outside of your home feel like one complete, well-thought-out design.
It’s a mix of our 12 years’ experience, our all-under-one-roof team, and the flexibility to work in a way that suits you. We’re big believers in accuracy, honesty, and making the process as smooth as possible — so you can focus on the exciting part: seeing your dream home take shape.
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If you are interested in using any of our services or you would like some more information, get in touch using the button below.
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